Social service action in hemodialysis program at HC/UNICAMP

Abstract

The Social Service acts with the multi-professional team on the Hemodialysis Program at Hospital das Clínicas-UNICAMP, in order to enable the patient inclusion in an effective way in this procedure, through interventional actions, ensuring the right and improvement of life quality. As of February 2013, the hemodialysis requests of Ward and Ambulatory services were centralized on CIN Social Service - Integrated Nephrology Center. Demonstrate the efficiency of the Social Service action on the Hemodialysis program, through survey of hemodialysis requests in the period from January 2015 to June 2016. A quantitative study was used to prepare this study. On this study, it was possible to observe positive aspects of the Social Service intervention on the Hemodialysis program, such as: Decrease of waiting time for hemodialysis; Streamlining the city's transport schedule to begin treatment; Mapping and narrowing relationship with hemodialysis clinics. The security of rights, as well as the patient's quality of life, is grounded on the Social Service's ethic-politic, theoretical-methodologic and technical-operative commitment.