Reception to children and teenagers victims of violence (suspicion or confirmation)

Abstract

The service program "To children and teenagers victim of violence" was created by the Social Service from the Referenced Emergency Unit (UER), grounded on the need of service protocol definition and index creation, approximately 20 years ago. The Violence Notification System (SISNOV) - becomes effective in June/2015 - Municipal Health Secretariat/Campinas. Period in which the Social Service/UER starts to integrate the project Iluminar [Illuminate] and perform notifications by the computer-based system of notifications of domestic violence cases against children and teenagers and sexual violence in any age, gender, and place of occurrence. The first consultation is made by the physician, determining the violence suspicion or confirmation, or requests the Social Service intervention; The Social Service receives the patient and the companion (family, neighbors, and friend); Guidance and clear patient and companion&";s doubts regarding the service and necessary procedures to solve the case; Sends report to the Tutelary Council via fax or via email. Performs the SISNOV notification; Contacts and send it to the protection network services, to follow up the cases (when necessary). Provide information to the Social Ward Service and Social Ambulatory Service/HC to follow up the case (when necessary). We concluded that "it&";s essential to narrow the distance between what we say and what we do in such a way that theory and practice be closer to the reality we face in our daily life".