CARDOSO, Wagner. Value stream mapping as lean healthcare’s tool to see wastes and improvement points: the case of the emergency care of a university hospital. Journal of Innovation and Healthcare Management, Campinas, SP, v. 2, p. 1–18, 2019. DOI: 10.20396/jihm.v2i0.11805. Disponível em: https://econtents.bc.unicamp.br/inpec/index.php/jihm/article/view/11805. Acesso em: 22 jul. 2024.